Event Technology Course: Smart Venues & Automation
Reduce queues, manual handling and human error at large venues by deciding which operations to automate and how the systems connect. This two-day event technology course in Malaysia covers biometric check-in and access control, computer-vision crowd flow and queue management, delivery robots for catering and AV logistics, and automated hazard detection with evacuation simulation.
Course overview
Focuses on the operational backbone of future events—leveraging robotic automation, autonomous logistics, dynamic queue management, and IoT-enabled smart venue infrastructures for frictionless event delivery.
Programme: Autonomous Event Operations, Robotics & Smart Venues
The supplied programme explores forward-looking event scenarios towards 2030. Technology examples are learning topics; availability and practical requirements are confirmed when arranging the course.
What you will learn
- Automate manual venue operations to cut labor overhead and human error.
- Deploy AI-powered crowd control and dynamic line-management systems.
- Optimize venue energy, safety, and security using connected IoT ecosystems.
Course outline
Explore the 8 modules covered in the programme. The sequence and emphasis can be tailored to participant needs.
Day 1 | Foundations and core skills
The Smart Venue Ecosystem of 2030
- Architecture of IoT-connected convention centers, smart stadium systems, and edge computing.
Autonomous Logistics & Delivery Robots
- Deploying robotic fleets for catering service, AV material moving, and waste collection.
Automated Registration & Biometric Security Access
- Frictionless facial/palm recognition check-in, dynamic badge printing, and automated access control.
Algorithmic Crowd Flow & Dynamic Queue Mitigation
- Using computer vision to monitor crowd density, dynamically reroute attendees, and eliminate queues.
Day 2 | Application and action planning
AI Audio Visual & Automated Lighting Systems
- Self-calibrating AV rigs, robotic camera tracking, and voice-commanded live stage management.
Autonomous Safety, Security & Emergency Protocols
- AI drone surveillance, automated hazard detection, and instant crowd evacuation simulation.
Smart Venue Energy & Resource Optimization
- Automated climate control, intelligent power routing, and real-time resource tracking.
Operations Masterclass: Building an Automated Event Tech Stack
- Designing a fully integrated, automated operational matrix for large-scale venues.
Operations Masterclass: Building an Automated Event Tech Stack
Trainer-led explanation and discussion connect the module topics to workplace application. AI drone surveillance, automated hazard detection, and instant crowd evacuation simulation.
Who this course is for
Event planners and managers, marketing and brand teams, communication professionals, venue operators and experience designers.
Before you join
Bring a learning objective and an anonymised example to discuss. Confirm any software accounts, equipment or other prerequisites with ISDS before booking.
How to join this Smart Venues & Event Automation course in Malaysia
Looking for event technology training for your venue or event operations team in Malaysia? It suits venue operators, event managers and experience designers, who leave with an integrated, automated operational matrix for a large-scale venue.
Kursus Teknologi Acara dan Venue Pintar (Event Technology) di Malaysia
Kursus 2 hari untuk pengendali venue, perancang dan pengurus acara serta pereka pengalaman. Peserta merancang daftar masuk biometrik, pemantauan aliran orang ramai, robot logistik dan sistem AV automatik, lalu membina sistem teknologi acara bersepadu (event tech stack). Kelas awam dan latihan dalaman boleh dibincangkan mengikut keperluan organisasi. Sila sahkan kelayakan HRD Corp (HRDF), pengaturan tuntutan, yuran dan tarikh dengan ISDS sebelum membuat tempahan.
Your trainer
Annette Yeo
An entrepreneur, event professional and corporate trainer with more than 20 years of experience. Her work spans event management, branding, marketing and customer engagement across Malaysia, Singapore and Southeast Asia.
Trainer availability is confirmed for each programme.
Get the full course brochure
View the full outline, learning outcomes and learning approach in the PDF, download a copy, or have it emailed to you.
Questions about Smart Venues & Event Automation
Which venue systems does the event technology course cover?
The course covers IoT-connected venue infrastructure and edge computing, facial and palm recognition check-in with dynamic badge printing, computer-vision crowd monitoring, self-calibrating AV rigs, robotic camera tracking, and automated climate control and power routing. It closes with a masterclass on building an integrated, automated operational matrix for large-scale venues.
Who should attend Smart Venues & Event Automation training?
Event planners and managers, marketing and brand teams, communication professionals, venue operators and experience designers.
Who teaches the Smart Venues & Event Automation course?
Annette Yeo is the assigned trainer. Trainer availability is confirmed with your programme arrangements.
How is the course taught?
Trainer-led explanation and discussion connect the module topics to workplace application. AI drone surveillance, automated hazard detection, and instant crowd evacuation simulation.
How long is the Smart Venues & Event Automation course?
The course runs for 2 days. Ask ISDS about the next public session or an in-house schedule for your team.
Is the Smart Venues & Event Automation course HRDF claimable?
Ask ISDS to confirm HRD Corp (formerly HRDF) eligibility and claim arrangements for this programme before booking. Where applicable, claims are arranged through our partner, Orange Revolution.
Will I receive a certificate for the Smart Venues & Event Automation course?
Public-class participants receive a certificate of participation. Ask ISDS about certificate arrangements for in-house training.
How much does the Smart Venues & Event Automation course cost?
Ask for a quotation or an in-house proposal. Share your course, team size and preferred dates, and we will confirm the format, fees, inclusions and any HRD Corp claim arrangements.